Customers Grievance / Complaints Redressal

If there is any complaint or grievance towards any matter, the same can be brought to the notice of Mr. Kiran K Moorthy, Senior Vice President at Registered Office, No.67/1, 2nd Floor, Kanakapura Main Road, Near Lalbagh West Gate, Basavanagudi, Bangalore – 560 004 and can be contacted at 080-22420235/241 or through email id at grievances@canbankfactors.com

If the complaint/dispute is not redressed within a period of one month, the customer may appeal to the Officer-in-Charge of the Regional Office of DNBS of Reserve Bank of India at 10/3/08, Nrupatunga Road, P.B.No.5470, Bangalore-560001 and can be contacted at Tel: 080-2218 0100/ 1160 Fax: 080-2223 2199 or email id dnbsbangalore@rbi.org.in